Accessibility
Light Touch PLD
Last Updated: [25/08/25]
Our Commitment to Accessibility
Light Touch PLD is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to information and functionality for all users.
Accessibility Standards
We strive to adhere to the accepted guidelines and standards for accessibility and usability. Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards issued by the World Wide Web Consortium (W3C).
These guidelines explain how to make web content more accessible to people with disabilities, and user-friendly for everyone. The guidelines have three levels of accessibility (A, AA and AAA). We have chosen Level AA as the target for our website.
Current Accessibility Features
Our website includes the following accessibility features:
3.1 Visual Accessibility
High Contrast: Sufficient color contrast ratios between text and background colors
Scalable Text: Text can be resized up to 200% without loss of functionality
Alternative Text: Descriptive alt text for images, including our lighting design portfolio images
Visual Indicators: Clear visual focus indicators for keyboard navigation
Font Choices: Readable fonts and appropriate font sizes throughout the site
3.2 Keyboard Navigation
Full Keyboard Access: All interactive elements are accessible via keyboard navigation
Logical Tab Order: Sequential navigation through page elements in a logical order
Skip Links: “Skip to main content” links for efficient navigation
No Keyboard Traps: Users can navigate away from any element using standard keystrokes
3.3 Screen Reader Compatibility
Semantic HTML: Proper use of headings, lists, and other structural elements
ARIA Labels: Appropriate ARIA (Accessible Rich Internet Applications) labels and descriptions
Form Labels: Clear labels for all form fields and interactive elements
Page Titles: Descriptive page titles for each section of the website
3.4 Content Structure
Clear Headings: Hierarchical heading structure (H1, H2, H3, etc.)
Descriptive Links: Link text that clearly describes the destination or function
Consistent Navigation: Predictable and consistent navigation structure
Error Identification: Clear error messages and instructions for form submissions
3.5 Media Accessibility
Image Descriptions: Detailed descriptions for complex lighting design images and diagrams
Video Captions: Captions provided for any video content (when applicable)
Audio Transcripts: Text transcripts for audio content (when applicable)
Ongoing Accessibility Efforts
4.1 Regular Testing
We regularly test our website using:
Automated accessibility testing tools
Manual testing with keyboard-only navigation
Screen reader testing (including NVDA, JAWS, and VoiceOver)
Color contrast verification tools
Mobile accessibility testing
4.2 Staff Training
Our team receives ongoing training on:
Digital accessibility best practices
Creating accessible content
Understanding assistive technologies
Inclusive design principles
4.3 Third-Party Content
We work with our vendors and partners to ensure that third-party content, tools, and services meet accessibility standards.
Known Limitations
We are working to address the following known accessibility issues:
5.1 Portfolio Images
Some older portfolio images may have limited alternative text descriptions
Complex lighting diagrams may require additional descriptive text
Interactive project galleries may have limited keyboard navigation options
5.2 Contact Forms
Some advanced form features may not be fully optimized for all screen readers
File upload functionality may have limited accessibility features
5.3 Third-Party Elements
Social media embeds may not meet full accessibility standards
Some mapping services may have limited accessibility features
Certain analytics tools may impact accessibility performance
Browser and Assistive Technology Support
Our website has been tested and works with the following combinations of browsers and assistive technologies:
6.1 Screen Readers
NVDA with Firefox and Chrome on Windows
JAWS with Internet Explorer and Chrome on Windows
VoiceOver with Safari on macOS and iOS
TalkBack with Chrome on Android
6.2 Other Assistive Technologies
Voice recognition software (Dragon NaturallySpeaking)
Keyboard navigation tools
Browser zoom functionality (up to 200%)
High contrast and dark mode settings
Mobile Accessibility
Our website is designed to be accessible on mobile devices and tablets, including:
Touch-friendly navigation and controls
Readable text at mobile zoom levels
Accessible forms on touch devices
Compatible with mobile screen readers
Accessibility in Our Services
Beyond our website, Light Touch PLD is committed to accessibility in our professional services:
8.1 Lighting Design Accessibility
Consideration of accessibility requirements in lighting design projects
Compliance with ADA and other accessibility standards in physical spaces
Consultation on inclusive lighting design principles
Awareness of lighting needs for people with visual impairments
8.2 Communication Accessibility
Alternative communication methods available upon request
Large print documents when needed
Accessible meeting locations and accommodations
Digital document formats that work with assistive technologies
Feedback and Contact Information
9.1 Accessibility Feedback
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please contact us:
Light Touch PLD Accessibility Team
Email: getintouch@lighttouchpld.com
Phone: +971 (0) 4 323 4017
Address: Offices 54 & 55, 3Rd Floor, Oasis Center, Sheikh Zayed Road, Dubai
9.2 Response Time
We aim to respond to accessibility feedback within [5 business days] and will work to address any issues as quickly as possible.
9.3 Alternative Access Methods
If you are unable to access any part of our website due to a disability, please contact us and we will provide the information through an alternative communication method that is accessible for you.
Formal Complaints
10.1 Internal Process
If you are not satisfied with our response to your accessibility concern, you may escalate the matter by contacting our management team at getintouch@lighttouchpld.com.
10.2 External Resources
If you believe we have not adequately addressed your accessibility concerns, you may also contact:
Your local disability rights organization
The appropriate government accessibility compliance office
Continuous Improvement
11.1 Regular Reviews
We conduct regular accessibility reviews and updates, including:
Annual comprehensive accessibility audits
Quarterly testing of new content and features
Ongoing monitoring of accessibility compliance
User feedback incorporation into improvement plans
11.2 Future Enhancements
We are continuously working to improve accessibility and plan to:
Implement additional ARIA landmarks and descriptions
Enhance mobile accessibility features
Improve portfolio image descriptions and navigation
Upgrade to newer accessibility standards as they become available
Resources and Documentation
For more information about web accessibility, please visit:
Web Content Accessibility Guidelines (WCAG) 2.1
WebAIM (Web Accessibility in Mind)
This accessibility statement was last reviewed and updated on [25/08/25]. We review and update this statement regularly to ensure it accurately reflects our current accessibility efforts and commitments.